Our Flagship Products
Formulating & Executing Strategy
A comprehensive process of (re)designing the customer experience in any organisation.
Whom the program is designed for
Organisations – service champions are selected from the different departments to lead the process of designing/redesigning the organisation’s delivery in order to improve customer experience. This team will then be mandated to cascade any innovations all over the organisation through their various departments.
Delivery Method
Creativity & innovation processes as well as training.
Certification
The organisation is certified for having developed a deliberate customer service process and foundation.
Duration
3-5 days
Pricing
On inquiry and upon assessment of the work to be done.
Expected results
A progressive service culture that improves productivity.
FAQs
1. What is different about this product?
SERVE Momentum provides a great opportunity for creativity and innovation in service. This is what will set an organisation apart.